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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evelyn

September 4, 2026

5  out of  5
rating by Evelyn
"The customer service was excellent! The representative Andres was professional, expediting my car insurance request immediately. He was exceptional! Thank you."
We responded:
"Thank you so much for your kind review, Evelyn!  If you need insurance assistance, we are just an email or call away! - Tony Lopez, your State Farm Agent   "
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freiny ortega

September 2, 2026

5  out of  5
rating by freiny ortega
"Jahira es una persona muy amable y carismática, te va a atender profesionalmente y ayudar a hacer tu póliza de carros! Muy buena experiencia en costumer services! Gracias!!!"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Jahira te atendió de manera profesional y amable, y que tuviste una excelente experiencia al gestionar tu póliza de autos. Valoramos mucho tus comentarios y esperamos seguir brindándote un servicio excepcional en el futuro."
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Jorge

September 1, 2026

5  out of  5
rating by Jorge
"I’ve been with State Farm for about 10 years now I believe and it’s always been a great company and the service has always been really good but I have to give special recognition today to Gerone Acosta Vélez. The service provided by this agent is something else, he walked me through every step of a renters insurance change since I am moving and made the whole process so simple and effortless. He genuinely seemed interested in wanting to help me out which you don’t see now a days a lot. He was friendly, personable, and just very professional. Please give him the recognition he deserves, really an irreplaceable employee you have in your hands. 10/10 recommend working with Gerone Acosta Vélez"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear about the exceptional service you received from Gerone Acosta Vélez. His dedication to making your renters insurance change seamless and his genuine interest in helping are truly commendable. We are proud to have such a professional and personable team member. Your recommendation means a lot, and we appreciate your continued support over the years."
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Inesa

September 1, 2026

5  out of  5
rating by Inesa
"Samantha es la mujer, excelente ,bien y amable"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Samantha te brindó un servicio excelente y amable. Nos esforzamos por ofrecer siempre la mejor atención a nuestros clientes. Apreciamos tu valoración y esperamos seguir siendo tu elección en seguros."
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Martha Pena

August 30, 2026

5  out of  5
rating by Martha Pena
"Samantha is wonderful and I'm so happy she was able to review my policy as well reset my password.Statefarm app password wasn't responding but , she was able to take her time contact statefarm support and recovered my account.Wonderful young representative."
We responded:
"Thank you for sharing your experience with Samantha. It's great to hear that she was able to assist you with reviewing your policy and resolving the app password issue. Your feedback highlights her dedication and commitment to providing excellent service. We appreciate your kind words and are glad to have you as a valued customer."
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Peggy Harper

August 26, 2026

5  out of  5
rating by Peggy Harper
"Samantha was absolutely wonderful in helping me to apply for my dividend refund. I spent everyday last week trying get it set up only to fail and she completed it in 10 minutes!! She was very friendly, very professional, and extremely efficient."
We responded:
"Thank you, Peggy, for sharing your experience with Samantha at Tony Lopez - State Farm Insurance Agent. It's fantastic to hear how she was able to assist you efficiently and professionally with your dividend refund application. Your feedback highlights the dedication and expertise our team strives to provide every day. We appreciate your kind words and look forward to serving you in the future."
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Yohnsson lizardo

August 18, 2026

5  out of  5
rating by Yohnsson lizardo
"Buen servicio y muy profesional"
We responded:
"Yohnsson, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jacqueline Suarez

August 14, 2026

5  out of  5
rating by Jacqueline Suarez
"Gracia a Samantha Flores por su atención y siempre profesionalismo.
Agradecida por su trabajo de excelencia.
Thanks to Samantha Flores for her attentiveness and constant professionalism.
Grateful for her excellent work."
We responded:
"Nos alegra saber que Samantha Flores ha superado tus expectativas con su atención y profesionalismo. Apreciamos mucho que hayas compartido tu experiencia positiva y que valores el excelente trabajo de nuestro equipo. Tu satisfacción es nuestra prioridad. Gracias por confiar en nosotros para tus necesidades de seguros."
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PBR Street Gang

August 7, 2026

5  out of  5
rating by PBR Street Gang
"Always responsive whenever I need anything. Thanks Hillary and Jerone."
We responded:
"PBR, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Orlando insurance team is always here and happy to help. "
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Marilu Rodriguez

August 5, 2026

5  out of  5
rating by Marilu Rodriguez
"Samantha fue muy servicial, profesional y tiene un conocimiento excelente, me ayudó a resolver mi problema con prontitud. Mi experiencia con ella fue excelente."
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Samantha pudo asistirte de manera servicial y profesional, y que su conocimiento te ayudó a resolver tu problema rápidamente. Nos esforzamos por ofrecer el mejor servicio posible y comentarios como el tuyo nos motivan a seguir mejorando. Apreciamos mucho tu calificación perfecta y esperamos seguir siendo tu elección de confianza para tus necesidades de seguros."
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rey bernal

July 30, 2026

5  out of  5
rating by rey bernal
"Andres me atendió de excelente manera igual el mes pasado Oriana fue muy atenta y dispuso de mucho tiempo para conseguirme mejor precio y grúa incluida, andres hoy me ayudó con el cambio de dirección. Muchas gracias por su atención State Farm"
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Andrés y Oriana te brindaron un servicio excelente y que pudimos ayudarte a encontrar la mejor opción para tus necesidades. Valoramos mucho tu confianza en nuestra agencia y estamos aquí para asistirte en lo que necesites."
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Jaine Bonilla

July 27, 2026

5  out of  5
rating by Jaine Bonilla
"Samantha is the best very kind and patience with me .Always helps me reset my password. The best employee"
We responded:
"We sincerely appreciate your five-star rating and kind feedback; thank you for choosing us! - Tony "
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Edison Figueroa

July 17, 2026

5  out of  5
rating by Edison Figueroa
"Exceptional place,excellent service!!
Samantha,a great asset to that company!!
Thank you for your great service!!
Keep it up!!👍"
We responded:
"Edison, thank you for the fantastic review! We’re always here to support you with your insurance needs in Orlando. "
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Abael Diaz

July 17, 2026

5  out of  5
rating by Abael Diaz
"I’ve been with State Farm for the longest time now, I’m not making this up ! But there are the best price out there and the discounts are legit ones you keep you’re driving experience straight forward."
We responded:
"Thank you, Abael, for sharing your experience and for being a loyal customer. It's wonderful to hear that you've found our prices competitive and our discounts beneficial. We truly appreciate your trust in us and are committed to keeping your driving experience straightforward and rewarding. Your feedback means a lot to us!"
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yudenys ruiz

July 15, 2026

5  out of  5
rating by yudenys ruiz
"Tuve un muy buen servicio y me ayudó a encontrar un precio que yo pudiera pagar con amabilidad y paciencia gracias"
We responded:
"yudenys, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tony Lopez’s Team here in our Orlando office. "
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Youssef Kaddoura

July 13, 2026

5  out of  5
rating by Youssef Kaddoura
"I walked into the office today and received an absolute masterclass in customer service from Samantha Flores. She immediately owned my concern, stepped up to make the necessary phone calls, and personally ensured I was perfectly guided toward a solution. Beyond her elite professionalism, Samantha was incredibly pleasant and extremely patient throughout the entire process. It is rare to find someone who takes that level of genuine ownership to help others—she is an absolute asset to the office and deserves the highest recognition possible."
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Samantha provided you with such exceptional service. Her dedication to addressing your concerns and guiding you through the process truly reflects the values we strive for at our office. We are proud to have her on our team and appreciate your kind words recognizing her efforts. Your feedback is invaluable, and we're delighted to know you felt well taken care of during your visit."
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Luis Arnaldo Rodriguez

July 8, 2026

5  out of  5
rating by Luis Arnaldo Rodriguez
"Gerone’ es Muy profesional y contesto a todas mis preguntas con mucha claridad y conocimiento gracias ."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Gerone’ pudo asistirte de manera profesional y clara. Nos esforzamos por ofrecer el mejor servicio posible y comentarios como el tuyo nos motivan a seguir mejorando. Apreciamos mucho tu confianza en nosotros."
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Young 2z

July 7, 2026

5  out of  5
rating by Young 2z
"Ashley was very helpful one of the best customer services I have received through the phone very understanding and makes it easy to understand the point we need more customer service like this give her a raise"
We responded:
"Thank you for sharing your positive experience with Ashley. It's wonderful to hear that she provided you with such exceptional service and clarity. Your feedback is greatly appreciated and will be shared with her. We are committed to maintaining this level of service for all our customers."
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Sandra Castano

July 3, 2026

5  out of  5
rating by Sandra Castano
"I’ve been an StateFarm customer for years and I’m really glad that I still with you guys.
Leidy Vélez is an account representative of this company and she has been really helpful for any inquiries and questions I always have. She always aware of her customers and she always find the best solutions so the customer can be comfortable. She’s an Excellent representative."
We responded:
"Thank you Sandra for your positive review. Leidy is certainly an asset to our company. We are glad to have you as a State Farm customer for many years and hope to continue for more years to come."
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Mohamed Bahaa

July 3, 2026

5  out of  5
rating by Mohamed Bahaa
"Samantha had great service."
We responded:
"Thank you, Mohamed, for sharing your positive experience with Samantha. It's wonderful to hear that her service met your expectations. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Julio alicea

July 1, 2026

5  out of  5
rating by Julio alicea
"Para mí fue una gran sorpresa de tener Andrés trabajando en State Farm I un placer de comunicacion I persona al cliente el trato i la experiencia fue impresionante como me trató i entendió i fue un placer gracias continúa así gracias un millón"
We responded:
"Wow, thank you for the 5-star review, Julio! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Innate Surf & Skate

June 26, 2026

5  out of  5
rating by Innate Surf & Skate
"Hilary De La Nuez Was amazing! Saved the company from losing me as a customer!
-Anthony Mendez"
We responded:
"Innate, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tony Lopez’s Team is just a call or email away!"
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The Begonia's

June 25, 2026

5  out of  5
rating by The Begonia's
"Andres was incredibly helpful! He was patient and answered all my many questions. He communicated with ease and made sure I had all the necessary information so I could make informed decisions. Highly recommend the Lopez team!"
We responded:
"Thank you so much for your kind words about your experience with Andres. It's wonderful to hear that he was able to assist you effectively and provide the information you needed. We truly appreciate your recommendation and are delighted to know that our team could support you in making informed decisions. Your feedback means a lot to us!"
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Martha

June 23, 2026

5  out of  5
rating by Martha
"Hillary is kind, knowledgeable, and very helpful."
We responded:
"Thank you, Martha, for sharing your positive experience with Hillary. It's wonderful to hear that her kindness, knowledge, and helpfulness made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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osman lopez

June 17, 2026

5  out of  5
rating by osman lopez
"Muy profesional y dispuesto a solucionar mis necesidades de seguro"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que nuestro servicio ha cumplido con tus expectativas y que hemos podido atender tus necesidades de seguro de manera profesional. Tu satisfacción es muy importante para nosotros."