Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Francisco Valencia

Francisco Valencia

March 6, 2026

5  out of  5
rating by Francisco Valencia
"Es una compañía que está pendiente del cliente en sus requerimientos. Gerone es un gran y excelente representante. Amable, paciente, buena actitud y es muy agradable. El servicio es muy chévere!!!!!"
We responded:
"Thank you for your wonderful feedback. We’re proud to have Josue on our team, providing attentive and friendly service to meet our clients’ needs. - Tony. Gracias por sus maravillosos comentarios. Estamos orgullosos de contar con Josue en nuestro equipo, brindando un servicio atento y amable para satisfacer las necesidades de nuestros clientes. - Tony"
Profile photo of Matt Van Houten

Matt Van Houten

March 5, 2026

5  out of  5
rating by Matt Van Houten
"Had the assistance of Ashley Gonzalez. Very professional, very helpful, made the whole process very easy."
We responded:
"Matt, thank you for your wonderful review of State Farm Agent Tony Lopez’s Team!"
Profile photo of Rose M Rios

Rose M Rios

March 5, 2026

5  out of  5
rating by Rose M Rios
"Courteous and well knowledgeable all my questions were answered"
We responded:
"Rose, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Gladys Montalvo

Gladys Montalvo

March 4, 2026

5  out of  5
rating by Gladys Montalvo
"Quiero darle las gracias a Yero que fue la persona que me atendió hoy 4 de marzo del año en curso. Es una persona muy amable y demuestra pleno conocimiento de su trabajo."
We responded:
"Thank you so much for the 5-stars, Gladys! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Ameer

Ameer

March 2, 2026

5  out of  5
rating by Ameer
"Had a great experience talking to this agency. I mainly spoke with Gabriel he was such a cool guy. Super helpful and answered every single one of my questions no matter how dumb they were. Would highly recommend dealing with this agency as the other ones were kinda iffy ngl."
We responded:
"We appreciate your review, Ameer. We are so happy that you had such a wonderful experience with State Farm Agent Tony Lopez’s Team here in Orlando ! "
Profile photo of genesis teran

genesis teran

February 28, 2026

5  out of  5
rating by genesis teran
"Quiero compartir mi experiencia con la Agente Sol. es increíble , Súper profesional, siempre atiende súper rápido, con buena disposición para todas tus dudas, paciencia y muy eficientemente. Muy Feliz y tranquila de tener State Farm 😊"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tony Lopez’s Team! We deeply appreciate your kind words here in Orlando . "
Profile photo of Hi Re

Hi Re

February 27, 2026

5  out of  5
rating by Hi Re
"Sol Mendoza it is very kind, knowledgeable and patient and it’s very helpful which made my experience with State Farm very enjoyable. Thank you for all you do."
We responded:
"Wow, thank you for the 5-star review, Hi! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Sunny Beach

Sunny Beach

February 23, 2026

1  out of  5
rating by Sunny Beach
"This is the worst Customer Service I have ever experienced with any insurance agency. Don’t waste your time with this company."
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize that your experience with our customer service did not meet your expectations. Providing exceptional support is very important to us, and we are truly sorry that we fell short in your case. Please know that your concerns are being taken seriously, and we would appreciate the opportunity to learn more about what happened so we can make things right. If you are willing, please contact us directly at your convenience—we are committed to improving and ensuring a better experience for you and all our clients. - Tony"
Profile photo of Gabriel Zabala

Gabriel Zabala

February 20, 2026

5  out of  5
rating by Gabriel Zabala
"Leidy Velez the best insurance advicer"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tony Lopez’s Team. "
Profile photo of Lilia Alonso

Lilia Alonso

February 20, 2026

5  out of  5
rating by Lilia Alonso
"Le quiero dar las gracias a SAMANTHA FLORES por sus atenciones, muy profesional! Llevo aproximado de 20 años con STATE FARM de Tony López y por primera vez recibí atenciones y ayuda en el seguro de mi auto ayudandome a bajar mi pago. De todo corazón SAMANTHA FLORES, MUCHAS GRACIAS!!"
We responded:
"Lilia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tony Lopez’s Team!"
Profile photo of madelin rojas

madelin rojas

February 19, 2026

5  out of  5
rating by madelin rojas
"Gabriel was very helpful and transparent with us. Definitely put our best interest as customers first to give us discounts we qualified for and such. Absolutely would recommend to go with Gabriel if you’re looking to save on auto insurance but still have amazing benefits. Thank you Gabriel!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Tony Lopez’s Team! We deeply appreciate your kind words here in Orlando . "
Profile photo of Paz Opazo

Paz Opazo

February 18, 2026

5  out of  5
rating by Paz Opazo
"Excellent service from Yero. Very professional and highly recommended."
We responded:
"Thank you for taking the time to leave such a great review, Paz. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Ricardo Bauza

Ricardo Bauza

February 17, 2026

5  out of  5
rating by Ricardo Bauza
"Gerone was really courteous, kind and helpful during my phone call today. All the questions were answered and assistance provided for my service. I ‘ve been a customer of Tony Lopez office since 2020 and they have provide great service."
We responded:
"Thank you so much for the 5-star rating, Ricardo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Nora Lopez

Nora Lopez

February 17, 2026

5  out of  5
rating by Nora Lopez
"Excelente, la senorita que me atendió, no puedo darle menos de 10 muy amable y servicial"
We responded:
"Thank you for taking the time to leave such a great review, Nora. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of William Contreras

William Contreras

February 16, 2026

5  out of  5
rating by William Contreras
"Recomendado por la atención profesional y todas mis preguntas fueron contestadas amablemente muchas gracias Hilary!!!"
We responded:
"Thanks so much for the fantastic rating, William! We are so glad you had a positive experience with us here on State Farm Agent Tony Lopez’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Lin Hao

Lin Hao

February 14, 2026

5  out of  5
rating by Lin Hao
"Do you guys open today I try to call the office but no one answer the phone"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of blanca quinchia

blanca quinchia

February 12, 2026

5  out of  5
rating by blanca quinchia
"Leidy, muchas gracias por todo tu apoyo en el proceso de ajustar mis productos y el excelente servicio brindado."
We responded:
"We are grateful for your 5-star review, blanca! Thanks for taking a moment to share your positive rating of State Farm Agent Tony Lopez’s Team here in Orlando . "
Profile photo of sikiu leon

sikiu leon

February 12, 2026

5  out of  5
rating by sikiu leon
"Gracias Gerone por tú amabilidad!!! Agradezco mucho el tiempo que dedicaste para explicarme las dudas que tenía en relación a el pago dedicaste mi póliza"
We responded:
"Thank you for the 5-star review, sikiu! Here on State Farm Agent Tony Lopez’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of William Colon

William Colon

February 9, 2026

5  out of  5
rating by William Colon
"I have been a Tony Lopez customer for close to 10 years now, and no matter when I call or who I deal with it, everyone is always pleasant and amazing. I spoke with Lexi today , she was helpful, attantive and responded very quickly,"
We responded:
"Thank you for your kind words and your loyalty over the past 10 years. We're thrilled to hear that Lexie and the team consistently provide the attentive and friendly service you deserve! - Tony"
Profile photo of Hector Melendez

Hector Melendez

February 6, 2026

5  out of  5
rating by Hector Melendez
"Muy Atentos!! Y Amabilidad OverAll Top 10+ 🌎🇺🇲💞🙏🏼💫💫💫💫💫🌹"
We responded:
"Wow, thank you for the 5-star review, Hector! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Magdeleyn LLovera

Magdeleyn LLovera

February 6, 2026

5  out of  5
rating by Magdeleyn LLovera
"Me senti super atendida es una persona atenta y con mucha paciensia para tratar al cliente"
We responded:
"Thank you very much for your kind words. We truly appreciate your recognition of our attentiveness and patience in serving you, and we look forward to continuing to provide excellent service. - Tony Muchas gracias por sus amables palabras. Agradecemos sinceramente que reconozca nuestra atención y paciencia al atenderle, y esperamos seguir brindándole un servicio excelente. - Tony "
Profile photo of DARWIN CONTRERAS

DARWIN CONTRERAS

February 5, 2026

5  out of  5
rating by DARWIN CONTRERAS
"Sol Mendonza excellent service and way of explaining things and looking for the best accessible at my disposal"
We responded:
"Thank you so much for your kind words and for recognizing our commitment to providing excellent service. We appreciate you. - Tony "
Profile photo of Judith Castellanos

Judith Castellanos

February 5, 2026

5  out of  5
rating by Judith Castellanos
"Muy complacida con la atención de Gerone, una persona super educado y profesional, me ayudo a resolver la situación que tenia de manera satisfactoria. Los felicito Gerone es una persona altamente calificado para atender al cliente. Muchas gracias"
We responded:
"Thank you for your kind words and for recognizing Gerone’s professionalism and dedication in providing you with excellent service; we truly appreciate your feedback. - Tony Gracias por sus amables palabras y por reconocer el profesionalismo y la dedicación de Gerone al brindarle un excelente servicio; realmente apreciamos sus comentarios. - Tony "
Profile photo of Jose Garcia

Jose Garcia

February 3, 2026

5  out of  5
rating by Jose Garcia
"Al relacionarme con la oficina de State Farm de Tony Lopez, en particular con Oriana Paez, comprendí el valor de lo que se puede llamar mi agente. No tan solo me oferto una magnifica opción de precio sino que se caracterizó por el trato humano, la eficiencia, rapidez en la respuesta y la facilidad de comunicación. Se mantiene al tanto de los detalles y hace que el cliente se sienta persona, aparte de hacer uso y apoyarse en las maravillas tecnológicas de nuestros tiempos. ¡Recomiendo esta agencia por su excelente servicio personalizado! My experience with Tony Lopez's State Farm office, and especially with Oriana Paez, showed me the true value of having a dedicated agent. Not only did she offer me a great price, but she also provided exceptional customer service, characterized by her personal touch, efficiency, quick responses, and ease of communication. She stays on top of every detail and makes the client feel valued, all while effectively utilizing and leveraging the technological advancements of our time. I highly recommend this agency for its excellent personalized service!"
We responded:
" Thank you so much for your kind words and recommendation. We are delighted that Oriana and our team could provide you with exceptional service and a great experience. - Tony Muchas gracias por sus amables palabras y recomendación. Nos alegra saber que Oriana y nuestro equipo pudieron brindarle un servicio excepcional y una excelente experiencia. - Tony "
Profile photo of Oneiil YT

Oneiil YT

January 31, 2026

5  out of  5
rating by Oneiil YT
"La señora leidy fue muy amable, atenta y muy profesional. Hizo todo súper fácil y pude entender todo a la perfección . Gracias an ella, mi hogar tiene seguro !! / Mis Leidy was very caring, attentive and professional . She made everything super easy so I could understand everything with perfection. Thanks to her my house is now insured !! Thank you Mis leidy"
We responded:
"Thank you so much for your kind words and trust. We are delighted that Leidy was able to assist you so effectively and that your home is now protected. - Tony Muchas gracias por sus amables palabras y su confianza. Nos alegra saber que Leidy pudo asistirle de manera efectiva y que su hogar ahora está protegido. - Tony "