State Farm® Insurance Agent Tony Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Rodriguez
April 16, 2025
5
out of
5
rating by Richard Rodriguez
"Excelente servicio, Oriana la oficial que me atendio, muy diligente, profesional y buscando la mejor opcion para mi. Gracias"
We responded:
"Thank you for your excellent review and for recognizing Oriana's diligent and professional service in finding the best option for you. - Tony. Gracias por su excelente reseña y por reconocer el servicio diligente y profesional de Oriana al buscar la mejor opción para usted. - Tony. "
Carmen Caban
April 8, 2025
5
out of
5
rating by Carmen Caban
"Me atendió Oriana, es muy amable y me dio todas las alternativas. De $260 que pagaba ahora voy a pagar $185"
We responded:
"Thank you for your kind review, and we're glad Oriana was able to assist you and help you save money. - Tony. Gracias por su amable reseña, y nos alegra que Oriana haya podido asistirle y ayudarle a ahorrar dinero. - Tony. "
roberto legarda
April 7, 2025
5
out of
5
rating by roberto legarda
"Excelente servicio buena atención y disponibilidad con Leidy"
We responded:
"Thank you for your kind review and for highlighting the excellent service, care, and availability provided by Leidy. - Tony. Gracias por su amable reseña y por resaltar el excelente servicio, atención y disponibilidad brindados por Leidy. - Tony. "
Barbarita Marin
April 4, 2025
5
out of
5
rating by Barbarita Marin
"I had an excellent help with Daniella. She is very friendly and she knows your duties very well. She help me with everything and I am happy to belong to State farm with my insurances."
We responded:
"Thank you so much for your review and kind words. We are glad that Daniella was able to give you a great experience! - Tony"
Elmer Paz
March 26, 2025
5
out of
5
rating by Elmer Paz
"Amazing, Amazing the service is giving, always go the extra mile, there's never a 'NO" to a question, problems or concerns are always solve!!"
We responded:
"Hola Elmer! Thank you for your incredible review; we're delighted to hear that our service consistently goes the extra mile and meets your expectations! We appreciate your business. - Tony. "
Andres Camargo
March 26, 2025
5
out of
5
rating by Andres Camargo
"El servicio es excelente son personas muy atentas y muy amables pero la señorita leidy Vélez es una mujer muy comprometida con su trabajo y es una mujer bendecida por Dios"
We responded:
"Thank you for your wonderful review! We are pleased to hear that you had an excellent experience with our attentive and kind team, especially with Mrs. Leidy. - Tony. ¡Gracias por tu maravillosa reseña! Nos complace saber que tuviste una experiencia excelente con nuestro equipo atento y amable, especialmente con la Sra. Leidy. - Tony. "
Jing Wang
March 24, 2025
5
out of
5
rating by Jing Wang
"Great service, very efficient. Thanks for your help!"
We responded:
"Thank you, Jing Wang! We appreciate your kind words and are glad to hear you had a great experience with our service. If you ever need assistance again, we're always happy to help! - Tony"
Andres Sosa triana
March 20, 2025
5
out of
5
rating by Andres Sosa triana
"Un exelente servicio y exelente atención de parte de la señorita Leidy Velez aclaró todas mis dudas y estoy satisfecho en toda su asesoría. Gracias Leidy Velez."
We responded:
"Thank you for your excellent review, Andres; we are pleased to hear that Leidy provided outstanding service and attention. - Tony. Gracias por tu excelente reseña, Andres; nos complace saber que Leidy le brindó un servicio y atención excepcionales.- Tony. "
Cassie Tyner
March 19, 2025
5
out of
5
rating by Cassie Tyner
"Daniella was so helpful. Only took her a few minutes to fix the issues that I had. So glad I stopped in!"
We responded:
"Thank you for your kind words, Cassie; we're delighted to hear that Daniella was able to assist you promptly and effectively. We apologize for any inconvenience. - Thank you. Tony. "
LQ Nguyen
March 17, 2025
5
out of
5
rating by LQ Nguyen
"Ashley done a great job today. She goes over all 4 vehicles insure details to adjust, and to recommend the best policy for us."
We responded:
"Thank you, Mr. Nguyen, for your kind words and positive review. We are delighted to hear that Ashley provided thorough and personalized service to ensure you have the best policy for your needs. We appreciate your business. - Tony. "
Diana Sanchez
March 15, 2025
5
out of
5
rating by Diana Sanchez
"Leidy was a huge help. She was extremely attentive while helping us update our policy."
We responded:
"Thank you, Diana, for your kind words; we're delighted to hear that Leidy was able to assist you so attentively with updating your policy. - Tony. "
Jairo Gonzalez
March 15, 2025
5
out of
5
rating by Jairo Gonzalez
"Muy buen servicio amable y profesional..quedé satisfecho"
We responded:
"Thank you for your kind review; we're pleased to hear you were satisfied with our friendly and professional service. - Tony. Gracias por su amable reseña; nos complace saber que quedó satisfecho con nuestro servicio amable y profesional. - Tony. "
luz marin
March 14, 2025
5
out of
5
rating by luz marin
"What a good experience I have had working with this insurance company, especially the service and treatment that Leidy Velez has given me, thank you very much for your service and help, Leidy very happy to work with you"
We responded:
"Thank you, Luz, for your wonderful feedback. We are delighted to hear about your positive experience with our company and the exceptional service provided by Leidy. We look forward to continuing to serve you. - Tony. "
Olmedo Marin
March 14, 2025
5
out of
5
rating by Olmedo Marin
"Estoy muy satisfecho con la atencion y el servicio que he recibido durante todo este tiempo desde que decidi trabajar con esta compañia tienen un muy buen equipo de Trabajo en especial Leidy Velez que es la que siempre ha estado pendiente de mis seguros y me ha ayudado en todo lo que necesito , super recomendada 100 % Muchas Gracias"
We responded:
"Thank you very much for your kind review. We are thrilled to hear that you are satisfied with the attention and service you have received from our team, especially from Leidy. Your recommendation means a lot to us. - Tony. Muchas gracias por su amable reseña. Nos alegra mucho saber que está satisfecho con la atención y el servicio que ha recibido de nuestro equipo, especialmente de Leidy. Su recomendación es muy valiosa para nosotros. - Tony. "
R A
March 8, 2025
1
out of
5
rating by R A
"Dealing with this insurance agency has been the first and only one negative experience with an insurance company. Here are the reasons why: 1. You can't get a quote and sign it and pay it online. You are referred to an insurance agency. 2. I got a policy for 4 cars and 4 persons. The insurance later split the policy into 4 policies, 1 per each person, but 3 policies related to 1 that had common coverages shared with the others. THEY SAID THAT'S COMPANY POLICY, NOT THEIR WILL. I WAS NOT ADVISED THAT WILL HAPPEN WHEN SIGNED THE POLICY. 3. From that moment, each person had to register into their individual account to make payments. I used to pay for everybody. Despite that I was the person who signed the papers with State Farm, the person they kept in the contract covering parts of the other persons was not me and I have no access to that. They took me out a right without my consent. 4. Everytime I call about my policy, I needed to tell the representative they split the account. I don't know if they didn't see that in my account or they weren't enough competent to see it. 5. I bought an additional car. I needed in the dealer to get a policy for that car. I called State Farm and I got it. My intention was obviously to get a policy ASAP and after, do the homework at home get a better policy with another insurance company and cancel that one. I did that. 6. I didn't traded in the car I had insuranced with SF. I kept it as a backup car and borrow it to a relative or friend if needed it. For that reason I called SF to modify the policy for that car downgrading it to the minimum required by my State Laws. I advised them the reason why and they agreed. At the same time I cancelled the policy of the new car with them according to my plans. I could keep both cars in the same policy because 1 had a full coverage and the other one a PIP only. 7. Some months later, The person who had the "main policy" decided to get coverage from other company and later, SF sent me a letter asking for more money. I called them and they told me they were billing me the coverage I had in the "main policy". They wanted that money. I explained I called them to modify MY policy, the policy of MY car. The lady stand in her company grounds and I didn't pay. Weeks later I received a letter saying my policy will expire earlier than expected if I don't pay. They prorated the policy to get the money. 8. I emailed Tony Lopez. HE NEVER ANSWERED THE EMAIL IN ANY WAY. GOOD BYE STATE FARM. WORST INSURANCE COMPANY EVER. MOST INCOMPETENT REPRESENTATIVES EVER."
We responded:
"We're very sorry to hear about your negative experience and appreciate your detailed feedback. We strive to provide excellent service and will review your concerns to make necessary improvements. Please feel free to contact our office directly so we can address your issues more thoroughly. - Tony. "
Jessica Alvarez
March 7, 2025
5
out of
5
rating by Jessica Alvarez
"Leidy Vélez excelente servicio y atención. Muy satisfecha."
We responded:
"Thank you for your feedback; we are delighted to hear that you are very satisfied with the excellent service and attention provided by Leidy. " - Tony. "Gracias por sus comentarios; nos alegra saber que está muy satisfecha con el excelente servicio y la atención brindada por Leidy." - Tony. "
jose crespo
March 7, 2025
5
out of
5
rating by jose crespo
"Muy amable de su trato yo le doy 10 de 10"
We responded:
""Thank you for your kind words and perfect rating; we are thrilled to hear that you had a great experience." - Tony. "Gracias por sus amables palabras y la calificación perfecta; nos alegra saber que tuvo una excelente experiencia." - Tony. "
Adolfo Jose Pavan Roger
March 7, 2025
5
out of
5
rating by Adolfo Jose Pavan Roger
"Excellent service and totally grateful with Miss Leidy Velez. People like her, make the difference in any decision."
We responded:
"We are so glad to hear you had a great experience! We appreciate your feedback! - Tony"
Gilber Rosario
March 6, 2025
5
out of
5
rating by Gilber Rosario
"Muchas gracias a Leidy Vélez por toda su atención y servicio mui profesional muchas gracias.👌🏽"
We responded:
""Thank you for your kind words; we are pleased to hear that Leidy Vélez provided you with excellent and professional service." - Tony. Gracias por sus amables palabras; nos complace saber que Leidy Vélez le brindó un servicio excelente y profesional." - Tony. "
Patricia Gomez
March 6, 2025
5
out of
5
rating by Patricia Gomez
"De verdad que son un equipo maravilloso, hoy me atendió Raquel, todo fue super rápido, fue muy profesional y tiene alto conocimiento del tema. De verdad que estoy súper complacida con mi gestión del día de hoy."
We responded:
" "Thank you for your wonderful feedback; we are delighted to hear that Raquel provided you with such professional and knowledgeable service." - Tony. "Gracias por sus maravillosos comentarios; nos complace saber que Raquel le brindó un servicio tan profesional y con alto conocimiento." -Tony. "
Giovanni Fraguada
March 4, 2025
5
out of
5
rating by Giovanni Fraguada
"Muy paciente y colaboradora Me encanto la atención personalizada Leidy Vélez encantada de sus servicios"
We responded:
"Thank you for your kind words and for recognizing Leidy's patient and personalized service. We are delighted to hear about your positive experience! - Tony. Gracias por sus amables palabras y por reconocer el servicio paciente y personalizado de Leidy. ¡Nos alegra saber sobre su experiencia positiva! - Tony. "
Abraham Tosado
March 4, 2025
5
out of
5
rating by Abraham Tosado
"Amanda Duque is phenomenal! Walked in without an appointment in need of some serious help and she went above and beyond to deliver. Even thought she was the office manager! Thank you for all you help! 🙏"
We responded:
"Thank you for this review and your business. We appreciate you. - Tony"
yolimar rosales
February 28, 2025
5
out of
5
rating by yolimar rosales
"Leidy excellent servicio. Muchas gracias"
We responded:
"Muchas gracias Yolimar por sus amables palabras y por reconocer el excelente servicio de Leidy. - Tony. Thank you, Yolimar, for your kind words and for recognizing Leidy's excellent service. - Tony. "
Juan J Portorreal
February 26, 2025
5
out of
5
rating by Juan J Portorreal
"Very helpful office a good experience speaking with Sol knowledgeable of the coverage I got with them at the same time a very reasonable price for the policy. I’ll recommend them. Thanks"
We responded:
"Thank you so much for your kind words, Juan! We’re thrilled to hear that you had a great experience working with Sol. It's wonderful to know that you found the coverage information helpful and that you were pleased with the pricing. We truly appreciate your recommendation and look forward to assisting you again in the future. Thanks again for choosing us! - Tony"
Marylan Baldemora
February 25, 2025
5
out of
5
rating by Marylan Baldemora
"Gracias Sol Mendoza por tan excellent servicios que nos brindaste por tu cortesia"
We responded:
"Thank you for your kind words. We are delighted to hear that Sol provided you with excellent service and courtesy. Your appreciation of our team's professionalism means a lot to us.-Tony. Gracias por sus amables palabras. Nos alegra saber que Sol le brindó un excelente servicio y cortesía. Su reconocimiento del profesionalismo de nuestro equipo significa mucho para nosotros. - Tony. "