Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andy Acuña

March 2, 2023

5  out of  5 rating by Andy Acuña
"They have always provided me with excellent service, but I want to highlight Sol's attention, she has been great…. Gracias Sol 🌞 👍🏽😎"

Jess L

January 31, 2023

5  out of  5 rating by Jess L
"Maddie is so helpful and quick to respond. I really appreciate the quick response and attention to detail!"

Carol Duchscher

January 31, 2023

5  out of  5 rating by Carol Duchscher
"I've been a State Farm customer for over 20 years and have done business with the Tony Lopez agency during this time. They have always been very responsive and supportive. Recently staff member Crystal Talavera helped me with several "senior questions" regarding my policies and went above and beyond to research and provide me with the information and guidance I requested. She is an outstanding asset to Tony and his staff."

Pamela cummins

January 30, 2023

5  out of  5 rating by Pamela cummins
"Excellent! Professional, knowledgeable, helpful and caring! Getting insurance has always been somewhat unpleasant experience but not with this agency! Leidy, Crystal and Ayelen all went above and beyond from the first moment we entered! Highly recommend!!!!!!!!"

Emily Gonzalez

January 26, 2023

5  out of  5 rating by Emily Gonzalez
"I called to get a quote for auto and Santiago helped me and my husband get great coverage at a good price and even helped us with life insurance! I definitely recommend this agency! Every time I’ve called they have excellent customer service and care about your policy."

Denise Mulligan

January 19, 2023

5  out of  5 rating by Denise Mulligan
"Thank you so much Crystal Talavera for your help today. You manage to take my fustration and keep me calm . Your wonderful smile and your patience was amazing what a Gem good things are heading your way Thanks"

Joshua Mendez

November 16, 2022

5  out of  5 rating by Joshua Mendez
"I stopped by the office to get a quote for a life policy and it was a great experience. From receiving a warm welcome from Alondra the receptionist to the quoting process with Sol. Sol was very thorough and clear and helped me better understand the importance of life insurance. I also sat shortly with Meriry to go over my auto policy and she was also very helpful. I am very satisfied with the service provided by the Tony Lopez Agency and look forward to continuing my business with this amazing team. 10/10 recommend!"

Delia Kenol

October 13, 2022

5  out of  5 rating by Delia Kenol
"Spoke today with Meriry Mendez Lopez and she saved the day by helping me access what I needed. Soft spoken and helpful. Thank you so much."


June 2, 2022

1  out of  5 rating by I XLNC I
"Unprofessional and seriously lack basic customer service courtesy. I have been a customer for 3 years and one day they suspended my account because my niece was added to my account(without my consent) and i had to prove that she doesnt live with me. Her policy however was still active with other branch. Mine was suspended. I went to their office, provided all the evidence i could. 2 months later they raised my premium from $166 for two cars to $258.60 (again without my consent). Corporate says its my agent causing all the trouble, my agent says its the corporate. Right now, i am on hold for 1 hour with the corporate. Extremely frustrating experience. Go to any other state farm but this."

estefanny calatayud

May 23, 2022

5  out of  5 rating by estefanny calatayud
"(Translated by Google) Leidy Vélez has been the adviser for my family and myself, we have received excellent service and attention from her since day 1, she is efficient, cordial and willing to provide the best suggestions for her clients! (Original) Leidy Vélez ha sido la asesora de mi familia y mi persona, hemos recibido un excelente servicio y atención de su parte desde el día 1, es eficaz, cordial y dispuesta a brindar las mejores sugerencias para sus clientes!"

Didier Vidales

May 16, 2022

5  out of  5 rating by Didier Vidales
"(Translated by Google) You I had the opportunity to be assisted by Miss Leidy Veles, her professionalism, patience, and the advantages and benefits I had when buying my car insurance, was of great help. Thank you for your great help. (Original) Tu Tuve la oportunidad de ser atendido por la señorita Leidy veles fue de gran ayuda su profesionalismo paciencia para explicarme cada uno de los consectos que no sabía y las ventajas y beneficios que tenía al comprar mi seguro para el carro gracias por su gran ayuda"

Diana Varela

March 22, 2022

5  out of  5 rating by Diana Varela
"(Translated by Google) Leidy Velez has been my advisor for several years and I only have words of thanks for her excellent service and attention. She is punctual, fast and always seeks profit by recommending the best option for one as a client. Thanks Leidy V. You are the Best. !!! (Original) Leidy Velez ha sido mi asesora por varios años y solo tengo palabras de agradecimiento por su excelente servicio y atención. Es puntual rápida y siempre busca el beneficio recomendando la mejor opción para uno como cliente. Gracias Leidy V. You are the Best. !!!"

Peppy La Belle

February 11, 2022

5  out of  5 rating by Peppy La Belle
"My 18 year old son was looking for a sports car. One of our concerns was his insurance increasing too much. Hileana Hernandez was absolutely amazing. I sent so many requests for quotes on the many different cars he was looking at. She always replied super fast and was so pleasant to work with. Great news he finally found the car he wanted and his insurance only increased $3/month. Thank you so much Hileana. You are amazing and I hope Tony realizes how great you are and what an asset you are to State Farm."

Argelis Plasencia

December 3, 2021

5  out of  5 rating by Argelis Plasencia
"Can’t stress enough how professional Leidy Velez was upon first encounter with Statefarm. We were looking to switch out of Progressive since their rates kept going skyrocket high more and more as time passed by and luckily we tried statefarm and have no regrets! Truly delivered great offer and we are saving beyond what we imagined! Exceptional service and recommend highly to everyone!"

Tracey Santos

October 21, 2021

5  out of  5 rating by Tracey Santos
"Carolina was very helpful and efficient setting up our new car policy. Very kind and helpful. Thank you for your help!"

Cbax Gamer

September 27, 2021

5  out of  5 rating by Cbax Gamer
"I have a duty to recommend state farn tony lopez agencias, the service received from them was excellent, especially the agent Leidy Velez who personally attended to me, clarifying and solving all my doubts."

Charles Romero

September 20, 2021

5  out of  5 rating by Charles Romero
"Excellent service from Ms Leidy Velez , she was very clear and profesional, she explained everything to me !!!!!! Definitely recommend her service."

Kelly Johanna Cortes Reina

September 20, 2021

5  out of  5 rating by Kelly Johanna Cortes Reina
"(Translated by Google) Super grateful for the service received from Miss Leidy Velez, very professional in her service, she clarified my doubts about my insurance policy. (Original) Súper agradecida con el servicio recibido por parte de la seńorita Leidy Velez, muy profesional en su servicio, aclaró mis dudas sobre mi póliza de seguro."

Alejo Valencia

July 18, 2021

5  out of  5 rating by Alejo Valencia
"Really good service. The agent Vélez always takes care of our needs in the best way. No doubt to recommend it."

Julio Reyes

July 3, 2021

5  out of  5 rating by Julio Reyes
"Big shout out to Carolina Marzan she is very professional at what she does and goes above and beyond to good take care of you. Thanks Carolina for all your help your awesome!!!!!!!!"

Jennixa Montalvo

June 25, 2021

5  out of  5 rating by Jennixa Montalvo
"I first called in regards to getting my own insurance after being on my father's for so long. Carolina assisted me and was not only quick but patient with me as we walked through the process. She wasn't condescending nor did she rush me--She was kind and just above all lovely. When it came time to add another car to my policy, I got the pleasure to be assisted by Meriry! Again, incredibly patient as we walked through the steps of insuring a car with out of state registration as well as assisting me in getting my ducks in a row to have it registered in Florida. There was a mishap where I tore some of the documents with a letter opener--instead of mailing it out once more, they were kind enough to invite us into the office. We went and were met with not only professionalism but HOSPITALITY!!! How absolutely amazing!!! In this industry, I always assumed it would be cold as it's. . .insurance but Carolina and Meriry made it feel so warm and inviting. Thank you for taking care of myself and my family. We are incredibly grateful to you!!!"

Vern Toland

April 8, 2021

5  out of  5 rating by Vern Toland
"In the past my experience with car insurance has not been a good one. I was looking for a good company where I didn't feel like just a number. Once I stumbled onto the Tony Lopez State Farm office all my frustration shopping for car insurance ended. They got me a great rate and made the process very easy and simple. They made me feel like family and not just another customer. Also, since having my policy they have been very responsive to all of my questions and it's been a pleasure speaking with many different members of the team. I have recommended several friends and family who have had the same great experience."

Marianella Rodriguez

March 24, 2021

5  out of  5 rating by Marianella Rodriguez
"(Translated by Google) The customer service that attended me is very professional Mrs. Velez (Original) La atencion al cliente que me atendio es muy profesional Sra Velez"

Grace Kovacs

March 16, 2021

5  out of  5 rating by Grace Kovacs
"I had a great experience today working with Caroline. She was professional and focused on getting the information that I needed. I have used State Farm for the last 30 years and I can’t say anything but great things."

Alejandro Ocampo

March 11, 2021

5  out of  5 rating by Alejandro Ocampo
"Sol Mendoza was able to help my dad and I get the best rate possible, she was very professional and polite. She was very informative! Excellent service!"