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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Betty Galindo

May 27, 2026

5  out of  5
rating by Betty Galindo
"Excelente atencion muy buena su comunicacion y versatibilidad en el Tema de seguros"
We responded:
"Thank you for your kind review of State Farm Agent Tony Lopez’s Team. We appreciate it!"
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Lee Pe

May 26, 2026

5  out of  5
rating by Lee Pe
"Good afternoon, we would like to thank Ms. Elissa Sanchez for her excellent customer service helping us today. She was very knowledgeable, patient, and polite. We believe she is an asset to your staff, and State Farm. God bless. Charles and Migdalis Pecot May,26,2026 Tony Lopez Insurance Agency"
We responded:
"Thank you, Charles and Migdalis, for sharing your positive experience with us. We're delighted to hear that Elissa provided you with knowledgeable, patient, and polite service. Your kind words mean a lot, and we're proud to have her as part of our team. Your feedback is greatly appreciated."
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Victor Santos

May 26, 2026

5  out of  5
rating by Victor Santos
"Great agent to do business with. Have been working with them for years. Always go well beyond, to help. Elissa was very helpful, answering all my questions, and giving me crucial information."
We responded:
"Thank you for the 5 star review, Victor! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Tony"
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Mayra Brito

May 24, 2026

5  out of  5
rating by Mayra Brito
"Me atendió el agente Gerone en una llamada por dudas que tenía y la verdad muy satisfecha con su servicio,todo me lo explicó paso a paso y bien detallado ,con mucha paciencia y fluidez,muy profesional en su trabajo de servicio al cliente!"
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Jeremias Mantilla

May 21, 2026

5  out of  5
rating by Jeremias Mantilla
"Samantha 100% mejor atención"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Samantha te brindó una atención excepcional. Tu satisfacción es muy importante y nos motiva a seguir ofreciendo el mejor servicio posible. Apreciamos mucho tu calificación y tus palabras."
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Jason Torres

May 20, 2026

5  out of  5
rating by Jason Torres
"Super easy to work with, very responsive, and saved me quite a bit of money on my monthly premium! Leidy Velez Zapata explained everything well and made sure I was fully covered. Great experience from start to finish—5 stars!""
We responded:
"Thank you, Jason, for sharing your experience! It's wonderful to hear that Leidy was able to assist you effectively and help you save on your monthly premium. We're delighted that you found the process easy and comprehensive. Your feedback is greatly appreciated, and we're glad to have provided you with a 5-star experience."
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Laritza Carpio Arencibia

May 19, 2026

5  out of  5
rating by Laritza Carpio Arencibia
"Exelente antención"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que recibiste una excelente atención. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Victoria Perez

May 15, 2026

5  out of  5
rating by Victoria Perez
"Andres is the sweetest and kindest! I called to set auto insurance with my husband and he did it so quick and easy! I appreciate him soo much! Thank youu again! :)"
We responded:
"Thank you, Victoria, for sharing your experience! It's wonderful to hear that Andres was able to assist you and your husband so efficiently. Your kind words mean a lot, and we're glad to have made the process quick and easy for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Philippe Janvier

May 15, 2026

5  out of  5
rating by Philippe Janvier
"She did a good job"
We responded:
"Thank you, Philippe, for your feedback and the perfect rating. It's wonderful to hear that you had a positive experience. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If you have any more feedback or need assistance in the future, feel free to reach out."
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Emily

May 13, 2026

5  out of  5
rating by Emily
"Andres Loaiza, Customer Service Representative, was extremely helpful with adding updates and changing my parent's car policy. Appreciate the help! Thanks!"
We responded:
"Thank you, Emily, for sharing your positive experience with Andres. It's great to hear that he was able to assist you effectively with your parent's car policy updates. Your feedback is truly appreciated, and we're glad to know you received the help you needed."
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Angel L. Irizarry

May 13, 2026

5  out of  5
rating by Angel L. Irizarry
"Samantha was great, very nice person, Tony you have a great team , thank you Samantha for explaining to me my policy"
We responded:
"Thank you, Angel, for sharing your positive experience. It's wonderful to hear that Samantha was able to assist you effectively and that you felt well-informed about your policy. We truly value having such a dedicated team, and your feedback means a lot to us."
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Sanaa Alaoui

May 13, 2026

5  out of  5
rating by Sanaa Alaoui
"Andres was extremely helpful and made the whole process smooth and stress-free. He took the time to answer all my questions, explained everything clearly, and helped me find the best option for my needs. The customer service overall was excellent professional, welcoming, and very responsive. I truly appreciate the great experience and highly recommend this office!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tony Lopez’s Team. "
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Lida Cecilia López Molina

May 11, 2026

5  out of  5
rating by Lida Cecilia López Molina
"He utilizado con ellos el seguro de inquilino por casi dos an̈os y siempre estan dispuestos a escucharte y ayudarte, dan información clara y precisa. Leidy Velez ed una asesora muy amable y realiza un excelente servicio al cliente."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tony Lopez’s Team. "
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Moon Child

May 9, 2026

1  out of  5
rating by Moon Child
"Good morning, Today, unfortunately, I needed roadside assistance for a battery jump. I was up and on my way to work at 3 am. I never experienced this with State Farm before, but today, without reason, 2 roadside assistance provided to me canceled, and I had to miss work for being that it was already too late and was left stranded. Once again, I never really experienced this with State Farm before. I have been with you guys for years, referred by my parents. But today was a rude awakening that either I need to drop you, the company itself is in need of better customer serviceor the people you look to represent are in need of change. This was truly a lack in providing what used to be great service. It's very disappointing that quality and reliability have taken a major downfall because people dont feel the need to do their job. I provide a service to millions in Orlando for a company I have worked for 24 years. I take pride in what I do and gotten up early for 24 yrs not for any reason but because I know my help is needed to getting it done. Im committed to that quality of service. What happened to you guys? You let me down."
We responded:
"Hello Moon Child, since I don’t have your full name and profile information.Thank you for bringing this to our attention, and I’m very sorry to hear about your experience. Being stranded that early in the morning and missing work after two roadside requests were canceled would be extremely frustrating, especially when you’ve trusted State Farm for many years. While roadside assistance is coordinated through a third-party provider, we understand that reflects on the overall experience you expect from your policy and from our office. What you described is not the level of service we want our customers to receive. We truly appreciate your loyalty over the years and the honest feedback you shared. We would like the opportunity to look further into what occurred with the dispatch cancellations and see if there is any additional information or follow-up we can provide. Please feel free to contact our office directly, and again, I’m sorry for the inconvenience and disappointment this caused, and we appreciate you taking the time to share your experience. — Tony Lopez Agency"
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KELLY JOHANNA BARRANTES ANGARITA

May 8, 2026

5  out of  5
rating by KELLY JOHANNA BARRANTES ANGARITA
"La atención fue maravillosa, la comunicación es clara y efectiva y generó mucha confianza en mí para que no dudara en tomar los servicios de ustedes, agradezco mucho tu tiempo Leidy."
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que la atención y comunicación fueron de tu agrado y que te sientes confiada con nuestros servicios. Leidy estará encantada de saber que su dedicación fue apreciada. Agradecemos tu confianza en nosotros."
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Patricia Dingivan

May 8, 2026

5  out of  5
rating by Patricia Dingivan
"Tony Lopez has been my agent for more than 25 years. Their very professional, always there to help. Elissa was very perfessional, and answered all my questions. A loyal customer."
We responded:
"Patricia, thank you so much for your loyalty and trust over the past 20 years. We truly appreciate your kind words and are always here to help in any situation. - Tony. "
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Karren Umstead

May 6, 2026

5  out of  5
rating by Karren Umstead
"Each time I have called Sol to update, change or general questions, she has been knowledgeable and patient."
We responded:
"Thank you for sharing your positive experience with Sol. It's wonderful to hear that she has been knowledgeable and patient in assisting you with your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Steven Cardona Estrada

May 6, 2026

5  out of  5
rating by Steven Cardona Estrada
"Gabriel has been very helpful, helpful transition with my car insurance. Everything went nicely smooth. Very grateful."
We responded:
"Thank you, Steven, for sharing your experience with us. It's wonderful to hear that Gabriel was able to assist you effectively with your car insurance transition. We're glad everything went smoothly and appreciate your kind words. Your feedback means a lot to us."
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Debbie Gambini

May 4, 2026

5  out of  5
rating by Debbie Gambini
"This State Farm agency office is fantastic, professional and willing to answer all questions asked. “Gabe Canizares” is an exceptional agent, polite, kind, and patient. I would highly recommend anyone in need of Car insurance or renters insurance or both to reach out to this location! Thank you for all you did for me."
We responded:
"Thank you, Debbie, for sharing your positive experience with our office. We're delighted to hear that Gabe provided you with exceptional service and that all your questions were answered. Your recommendation means a lot to us, and we're grateful for your trust in handling your insurance needs. If there's anything else we can assist you with, please let us know."
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Terra Herron

May 1, 2026

5  out of  5
rating by Terra Herron
"Andres was incredibly responsive and helpful. He clearly takes pride in his work and got my documents to me immediately! Can’t beat that."
We responded:
"Thank you for your kind review of State Farm Agent Tony Lopez’s Team. We appreciate it!"
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Anh Nguyen

April 30, 2026

5  out of  5
rating by Anh Nguyen
"Andres Loaiza, he was incredibly efficient and always quick to get back to me! On top of that, he was friendly, patient, and really took the time to understand my needs. I really appreciate the level of service he provided and would definitely recommend him to others."
We responded:
"Thank you, Anh, for sharing your positive experience with Andres. It's wonderful to hear that he was efficient, responsive, and attentive to your needs. Your recommendation means a lot to us, and we're glad to have provided you with the service you deserve. We look forward to continuing to meet your insurance needs."
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Troy Adams

April 30, 2026

5  out of  5
rating by Troy Adams
"Sol Mendoza provided amazing service"
We responded:
"Thank you, Troy, for sharing your positive experience with Sol Mendoza. It's wonderful to hear that you received amazing service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Juan Bermejo

April 29, 2026

5  out of  5
rating by Juan Bermejo
"Me trataron muy bien. Estoy muy agradecido de todos uds"
We responded:
"Thank you for the fantastic review, Juan! We are always here to help with your insurance needs here in Orlando . "
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Argelia Broadbelt

April 29, 2026

5  out of  5
rating by Argelia Broadbelt
"Exceptional service provided by Leidy."
We responded:
"Thank you for the amazing review, Argelia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Nelson Rivera

April 29, 2026

5  out of  5
rating by Nelson Rivera
"Tuve el placer de recibir asistencia de Leidy Vélez Zapata y puedo decir con total confianza que es una profesional excepcional. Desde el primer momento demostró un alto nivel de conocimiento en seguros, explicando cada detalle de manera clara y paciente. Su atención al cliente es sobresaliente: siempre amable, respetuosa y dispuesta a ayudar. Se tomó el tiempo necesario para entender mis necesidades y ofrecerme las mejores opciones disponibles, lo cual me dio mucha confianza en el proceso. Además, su rapidez para responder y su compromiso con brindar un servicio de calidad realmente marcan la diferencia. Es evidente que se preocupa genuinamente por sus clientes. Definitivamente recomiendo a Leidy Vélez Zapata a cualquier persona que busque orientación confiable y profesional en seguros con State Farm."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Leidy Vélez Zapata ha superado tus expectativas con su conocimiento y dedicación. Nos enorgullece contar con profesionales como ella en nuestro equipo, comprometidos a brindar un servicio de calidad y atención personalizada. Apreciamos tu recomendación y esperamos seguir siendo tu elección confiable para tus necesidades de seguros."